1. What is the HomeTeam endorsed insurance program?

The HomeTeam endorsed insurance program is a combination General Liability and Errors & Omissions Insurance program. The program provides liability (General Liability and E&O) insurance coverage for structural inspections. The program is underwritten by one of the world's foremost insurance providers and administered by Citadel Insurance Services.

2. Why did Citadel and HomeTeam start this program?

The HomeTeam endorsed insurance program team wanted to provide inspectors with a lower cost insurance option while expanding coverage to meet their specific needs. By working together as a group we are able to achieve lower rates, lower deductibles and an easier way to get insurance than before!

3. What have other inspectors saved?

The average property inspector has recognized annual savings of $300-600 in this exclusive insurance program. Some inspectors have seen savings in the thousands while improving their coverage.

4. Do I qualify for this program?

As an experienced inspector, you're automatically eligible to apply for this program. To be considered for coverage please fill out the application. A representative will be back to you with a quote shortly.

5. What limits of liability are available?

• $1,000,000
• $500,000
• $300,000
• $100,000

6. What are the deductibles?

• $250 General Liability
• $1,500 or $2,500 Errors & Omissions

7. What basic coverage is available under the policy?

The HomeTeam endorsed insurance program provides insurance for both the cost of legal defense and claims settlements (judgments). Coverage is provided for both general liability and errors & omissions during the rendering of, or failure to render, property inspections. This includes (but is not limited to) activities relating to property inspections.

8. Is coverage available for "Agent Referrals"?

Inspectors required to provide coverage to referring agents can easily provide their agents with proof of coverage. Proof of coverage is provided via endorsement. A simple email or phone call with the agent's name and address immediately provides coverage. As an added benefit to you and your agents, all of your contacts will receive updates should your coverage change, renew, etc. Thus they can stay assured that your coverage is in force and they can be covered for your negligent actions when referred by them!

9. What Payment options are available?

Monthly or Annual payment options are available. For monthly options 25% is required before binding coverage, with the remaining portion split out over 9 payments. Both options allow for payments either via credit card or EFT (bank draft).

10. What extended reporting period is provided?

Inspectors are given a two month extended reporting period should their coverage lapse, cancel or non-renew. Inspectors who renew their coverage with The HomeTeam endorsed insurance program are obligated to report any known claims prior to renewal; however, if a claim arises for past actions which were unknown they can be covered under the policy in place when the inspector first becomes aware of the claim.

11. Am I covered for prior inspections?

Yes, prior acts coverage is available and provided with proof of previous insurance. Coverage is provided if indicated on the application and you had previously purchased insurance coverage. The retroactive date is determined by the first date you began to continuously purchase insurance. Proof of previous insurance coverage can either be faxed or emailed.

12. Are legal fees and the cost to defend a claim included?

The cost to defend a claim is included in the limit of liability.

13. Is coverage granted to employees and administrative assistants who work on my behalf?

Yes, they are covered. For example, if your secretary makes an error and it results in an E & O claim, you would be covered. Employed inspectors may also be covered so long as you have previously notified us. If, on your application, you indicate you have inspectors working on your behalf and are approved by us they are already covered. If you hired inspectors after completing your application then you just need to contact us regarding these inspectors. For most organizations additional inspectors working on your behalf can be covered, with our approval, for no additional premium.

14. Can I be covered for additional services and advice that I provide to clients, even if I charge a fee for such services?

Yes, coverage can be available depending on services provided. Please refer to the insurance contract for specific terms and conditions or ask one of our program managers.

15. I faxed or emailed my application on a weekend or holiday. Does coverage begin immediately?

Some applicants will receive immediate approval via their online quote, others will require underwriting review. For those who receive immediate approval online coverage is available immediately, subject to payment of premiums. Proof of insurance will be sent out following policy payment or a completed premium finance document. For those who are referred to underwriting, coverage is not immediately available. You will receive either a confirmation phone call or email from us when your quote is approved. Once you accept coverage as outlined in the quote, coverage is effective on the date you select.